Hey folks! Today I would like to share the story of Erica Qualls in Atlanta, Georgia, USA who climbed the ladder of success from front office job at Marriott hotel to General Manager passing by housekeeping.
I had just given birth to my fourth child. Money was tight. And so was the job market.
My degree in counseling wasn’t opening doors, so when a job answering phones on the graveyard shift at the Santa Clara Mariott came my way, I took it.
That part-time telephone job in Santa Clara led to jobs working in the hotel’s front office, housekeeping, accounting and human resources departments. I jumped at the chance to become assistant general manager at a nearby Residence Inn. From there I moved on to general manager at the company’s Sunnyvale,California, property.
Today I’m the general manager of the 1,675-room Atlanta Marriott Marquis, responsible for a $100 million-a-year operation at the third largest hotel in the company’s worldwide portfolio. I guess you could say it’s like running a small city.
Along the way,I’ve had some incredible mentors who believed in me and appreciated who I was. I learned how critical it is to have a group of coaches who will help you along. I’m indebted to them. That’s why I serve on Marriott’s corporate diversity council and on the boards of several African-American organisations in Atlanta. I want to give something back.
I believe my success is attributed to an entrepreneurial approach to our business. I have a fanatical need to produce great results that can be sustained. My passion for this industry is fueled by my competitive spirit, along with a spark of fearlessness and a large capacity to reach out to others.
Reflecting on where I’ve been, one of the things I tell young people is to take risks. DON’T ALLOW FEAR TO OVERCOME YOUR DESIRE TO MOVE ON TO THE NEXT LEVEL. DECIDE WHAT YOU WANT TO DO … AND MAKE IT HAPPEN.
Remember, the thoughts that you think and the statements you make regarding yourself determine your mental attitude. If you have a worthwhile objective, find the one reason why you can achieve it rather than hundreds of reasons why you can’t.
NAPOLEON HILL (author)
Hello folks! It’s said that “ALL WORK AND NO PLAY MAKES JACK A DULL BOY”, so I took a couple of days off.
Hello folks! Here is our monday story from an unknown author! Enjoy your week, live with passion and God bless you!
A group of alumni, highly established in their careers, got together to visit their old university professor. Conversation soon turned into complaints about stress in work and life. Offering his guests coffee, the professor went to the kitchen with a large pot of coffee and an assortment of cups: porcelain, plastic, glass, crystal. Some plain looking, some exquisite. He told his guests to help themselves to the coffee. After everyone had a cup of coffee in hand, he said: ”If you noticed, all the nice looking, expensive cups have been taken up leaving behind the plain and cheap ones. While it is normal for you to want only the best for yourselves, that is the source of your problem and stress. Be assured that the cups add no quality to the coffee. In some cases it’s just expensive and in some cases, even hides what you are drinking. What all of you really wanted was coffee, not the cups but you consciously went for the best cups. And then you began eyeing each other’s cups to see who had the best one.Now consider this…Life is the coffee, the jobs, money and position in society are the cups. They are just tools to hold and contain life. And the type of cup we have does not define nor change the quality of life we live. Sometimes, by concentrating only on the cup, we fail to enjoy the coffee. Savor the coffee, not the cups. The happiest people don’t have the best of everything. They just make the best of everything. Live simply,Speak kindly, Care deeply, Love generously.”
I’ve missed more than 9000 shots in my career. I’ve lost almost 300 games. 26 times I’ve been trusted to take the game winning shot and missed. I’ve failed over and over and over again in my life. And that’s why I succeed. MICHAEL JORDAN (former NBA player)